“How to go live on Boon using your smartphone” —> essential tutorial for going live.

“How do I go Live?” —> help desk article that complements the tutorial.

“Live streaming: Check your gear” —> help desk article outlining the necessary phone setup and settings.

“Live Stream Checklist” —> simple checklist for getting started.
You can also download a printable version of the checklist.

Remember to set up your payment account before scheduling live events

Live events can be scheduled in 15-minute increments

You’ll need a strong WiFi connection with at least 7.5 mbps in upload speed. (Hint: You can test yours via www.speedtest.net)

Make sure you’re only connected to a single router or WiFi connection point. If you connect to more, your signal may switch between them and disturb the live stream.

You’ll want to press “Go Live” at either the exact moment you start the stream or a few seconds after. (Remember: You cannot go live before the scheduled time.)

There is an 8-10 second delay between you pressing “Go Live” and your audience seeing the stream.

When you’ve finished streaming, remember to press the “End Event” button on both your phone and computer, so you don’t accidentally share any ‘behind the scenes’ moments.